At KeraLink Eyewear, we are committed to protecting and respecting your privacy. This Privacy Notice outlines how we collect, use, store, and share your personal information when you visit our website and make purchases from our online eyewear shop. By using our services, you agree to the practices outlined in this notice.

Information We Collect

We may collect and process the following types of personal information:

• Personal Identifiers: Name, email address, phone number, and billing/shipping addresses.
• Payment Information: Credit/debit card details or other payment methods used for purchases.
• Account Information: User account details, including username and password.
• Order Information: Details of the products you purchase, order history, and communication with our customer service.
• Device Information: IP address, browser type, device type, and other technical details related to your visit to our website.

How We Use Your Information

We use the personal information we collect for the following purposes:

• Processing Orders: To process your purchases, deliver products, and manage payments.
• Customer Service: To respond to your inquiries, provide assistance, and address any issues related to your orders.
• Marketing Communications: To send promotional emails, product updates, and special offers if you have opted in to receive them.
• Improving Our Website: To enhance the user experience by understanding how you interact with our site, and to improve the design and functionality of the site.
• Security: To detect and prevent fraudulent activities and ensure the safety of our online store.

How We Protect Your Information

We use industry-standard encryption to protect your personal and payment information during transmission. Additionally, we implement security measures to safeguard your data from unauthorized access, alteration, or disclosure.

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with third-party service providers to facilitate the operation of our online store, including:

• Payment Processors: To securely process your payments.
• Shipping Partners: To deliver your orders.
• Marketing and Analytics Providers: To improve our services and communicate with you effectively.

These third parties are obligated to protect your personal information and use it only for the purposes of providing their services.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and personalize your interactions. Cookies are small text files stored on your device that allow us to recognize your preferences and improve the functionality of the site.

You can control cookie settings through your browser, but disabling cookies may affect your experience on our website.

Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Update or correct any inaccuracies in your personal data.
Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.
Opt-Out: Unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.
To exercise your rights, please contact us at [contact email] or through our customer support channels.

Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, or as required by law or for legal purposes, such as for tax or accounting requirements.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information.

Changes to This Privacy Notice

We reserve the right to update or modify this Privacy Notice at any time. Any changes will be posted on this page with an updated effective date. Please review this notice periodically to stay informed about how we are protecting your personal information.

Contact Us

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:

• Email: info@keralink.com
• Phone: +123456789
• Address: 300 E. Lombard Street Suite 1510 Baltimore MD 21202 USA

This Privacy Notice is effective as of 12/20/2024.